PRESS RELEASE: Sysdoc Wins NZ Road Transport Forum Trucking Award

Jack Gordon

Sysdoc announced today that it has won the ‘Industry Innovation Award’ at the 2018 NZ Road Transport Industry Awards with the ‘Transport Contractor Induction’ module developed for the Fonterra Co‑operative.

The Road Transport Industry Awards Dinner was held at the Dunedin Town Hall where it recognised outstanding contributions to the transport industry.

Fonterra maintains a close relationship with contractor trucking companies, recognising this is a vital aspect of their supply chain for transporting liquid milk products between manufacturing sites. Before a contract truck driver can drive onto any Fonterra site, they are required to complete site-specific induction training for that site.

Fonterra approached Sysdoc to improve their transport contractor induction training. The Transport Contractor Induction Mobile Learning delivers an easy-to-use online training programme which the contractor drivers can log in to and complete on their phone or computer at any time before they arrive at a site. This reduces delays for both the driver and site trainer and provides an accurate and standardised training outcome.

The Sysdoc solution is a two-step training programme, providing firstly, a generic module on health and safety, environmental management and vehicle hygiene rules relevant to all Fonterra sites.

Blog Post Image

Then, site-specific modules detail the access ways, evacuation points and other site procedures including in some cases, a video on the correct procedure to enter and exit the site, filmed from the cab of a tanker driven by an actual Fonterra tanker driver. The driver also provides commentary on the drive with things to look out for and unique information about the site.

"The benefits were significant in terms of time saved and the ability to deliver inductions to a number of people across multiple locations at a time and location that suited them," says Barry McColl, Fonterra GM National Transport & Logistics, "and there is also the added benefit of greater inductee engagement by the drivers being able to complete the induction in their own space." McColl recognises that the real step change in the time and cost of contractor inductions cannot be understated.

This sentiment was backed up by Sysdoc NZ/AU CEO Desiree Botica who commented, "This award provides substantial evidence of the success of the use of a tailored, digital solution to a multifaceted problem." She also noted that the award further validates Sysdoc’s position as a leader in the learning innovation space. "We are very proud to have created such a time-saving and efficient induction system that equally benefits Fonterra and the contract trucking companies, whilst improving safety across Fonterra sites."

Latest blog posts

See all blog posts

Sysdoc on the Digital Marketplace

We're delighted to announce that we are on both the GCloud 10 and Management Consultancy Framework Two (Consultancy Two) frameworks to procure services for the government and public sector. Our solutions were developed with an understanding that people are seeking ways of working in a simpler, smarter way. In an age of digital disruption, we are harnessing the power of technology to provide organisations with what they need to fully embrace the future of work.

Blog Post Author Image

Thomas Bugler

The future of work: Sustainable business

Eco-conscious business and industry solutions could contribute upwards of USD 12 trillion worth of new market value and business opportunities globally by 2030. This aligns with the Business and Sustainable Development Commission Report, Better Business, Better World (2017), which concluded that companies shifting to sustainable and environmental business models will be in the best position to fully embrace these opportunities. In addition, the next decade will be critical for businesses to place this key strategic focus on environmental challenges.

Blog Post Author Image

Hettie Morrison

Digitally-Enabled Business

Returning from a recent visit to a contact centre I am familiar with (a bank centre taking customer calls), I couldn’t help but reflect on the dramatic changes seen in the last 5 years. Turning the clock back agents would have been giving out balances, discussing account transactions and ordering statements. They would have been taking around 90 calls each per day with an average call time of 180 seconds. How things have changed. 

Blog Post Author Image

Geoff Hardy