Flight Path
Sysdoc Flight Path™ is our simple, smart approach to deliver programmes of improvement, change or complex transformation.
Why Flight Path? Sysdoc was founded by commercially trained pilot Katherine Corich. Katherine recognised that the systems, processes, and just culture which keep people safe in aviation, were either missing, or over-complicated in business.
Our approach
What we do
Sysdoc Flight Path™ applies the principles of aviation to programme delivery (system thinking, robust process, checklists, learning from experience, data driven decision making and a focus on human factors). It is a robust framework rather than a tick box methodology that combines rigour, simplicity and continuous learning to not only successfully deliver programmes but to ensure people are equipped, developed and enabled to succeed in their roles way beyond the life of a programme.
Define to understand
Define to understand is all about visioning, the establishment of goals and development of a strategy to achieve the desire outcomes.
Phase aims
Identify motivation and goals
Understand challenges
Develop strategy and approach
Chart to prepare
Chart to prepare provides clarity on the current state of an organisation and prepares a clear roadmap for the journey ahead.
Phase aims
Capture current state
Measure requirements
Develop plan to achieve goals
Challenge to improve
Challenge to improve is used to analyse and test the current understanding, identify areas that are likely to be impacted by the programme/project, and ensure risks have been identified with mitigations in place.
Phase aims
Challenge understanding
Analyse options
Identify risks and mitigate
Change to enable
Change to enable enacts the strategy and planned changes within the organisation. By utilising the suited capabilities to achieve the desired outcomes, we can actively map out the delivery of solutions.
Phase aims
Prepare people for change
Create capabilities
Deliver solutions
Sustain to achieve
Sustain to achieve enables organisations to transition from the programme/project to business as usual, ensuring all activities are closed out, performance has been embedded and the initial changes continue to be supported.
Phase aims
Support initial changes
Embed performance
Continuously improve
Aviation principles
Our aviation heritage and the application of aviation principles to business problems is our Unique Differentiating Point (UDP). It sets us apart in the marketplace and resonates with clients.
It is essential that our aviation heritage translates into our organisational DNA, and it not just a story about where we came from. This means that we have to embed the principles, culture and behaviours into everything we do. To achieve this, we have developed the Flight Path™ approach.
Human
factors
Understanding what they are and how they can influence behaviours and decision making.
Learning from
experience
Capturing lessons learnt ensuring continuous improvement and eliminating repeated mistakes.
Just
culture
Establishing a blame free, Just Culture, changing behaviours to encourage and recognise openness and transparency.
End-to-end
process
Recognising the value of clearly documented and communicated End-to-End Process and your role in making it work.
Data-driven
decisions
Making Data-Driven Decisions, providing an evidence base enabling more dynamic, confident decision making.
Experiential
learning
Using techniques that provide safe learning environments simulating real world environments and challenges.