Exclusive Interview with Guy Sorrill and Don Elliott
Following on from our last interview with Don Elliott, Program Director at Elliott Business Solutions, renowned for his success in organisational transformation, programme sales, programme management, complex delivery, and a leader in program recovery, we had the pleasure of speaking with him again. Guy Sorrill our Director of Consulting at Sysdoc asked Don some fundamental and unanswered questions, including;
Why do ERP implementations fail? What have been past successes? Who is getting it right? What are the 'Elephants in the room'?
We are quickly learning that to grow beyond the Covid-19 pandemic we need to evolve. Gaps in previous processes and mistakes that have been repeated time and time again can no longer be allowed to remain as part of a healthy and successful business plan.
Exclusive Interview with Don Elliott
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Why Process Excellence is key for a successful ERP Implementation
I have been reflecting on my experiences working on ERP implementation/upgrade programmes whilst also listening and hearing to what others have to say. I think back to these projects and notice everyone was working hectically towards the programme ‘Go – Live’ and were under the impression that once they achieved this Go - Live then we have successfully implemented a new ERP System and our job is complete. I think many people can agree with me that a Go – Live date is just the start of the journey. We have got to think about the people, culture, education, efficiency in processes and where can we reduce ‘waste’.
Being part of the conversations that need our attention – It’s a Penalty
It is not uncommon for us as humans to shy away from some discussions. It might be too difficult, make us uncomfortable or make us feel as if there is nothing we can do to make a difference. However, sometimes that is all we need to do to encourage change; have the conversation.
Why work in our Digital Enablement capability?
Digital Enablement is a fancy way of describing how technology can support and enable organisations to work smarter, flex faster and generally make day to day employee life better through effective use of technology.