Our Journey to Becoming a Certified Great Place to Work®

Robin Ridgley

A marketing exercise? A tick box exercise? Or a commitment to measure and improve our Employee Value Proposition? This is the story about our commitment to being a great place to work, always.  

Today at Sysdoc we are celebrating being officially certified as a Great Place to Work®. But our journey does not end here, and it also did not start here. So, let’s go back to the beginning and work forwards from there.

Founded in 1986, flexible-work policies have been a feature at Sysdoc right from the beginning. This pioneering approach was the first step in embedding an organisational culture that puts people first. This ethos lives on today through our company values: Awesome Together, Absolute Integrity, Relentless Commitment, High Energy and Celebrate Simplicity.

Fast forward to the 2019 Sysdoc Winter Conference and a discussion about our Employee Value Proposition sparks a conversation about formalising our commitment to being a great place to work.

Roll on to 2020 and Sysdoc launches the ‘People Squad’ – a cross section of Sysdoc employees working together to constantly improve our Employee Value Proposition. Great Place to Work® is engaged and our journey begins.

The Trust Index Survey

Great Place to Work® have surveyed more than 100 million employees around the world and have used those deep insights to define what element makes a great workplace: Trust

To measure Trust, Great Place to Work® engages employees in a rigorous, data-driven survey. To achieve certification, at least 65% of employees must have a consistently positive experience. The national average on the Trust Index is 56%.

We were delighted that 90% of Sysdoc employees completed the survey. We were also pleased to learn that our first engagement with Great Place to Work® achieved certification, with a trust index score of 70%.

More importantly, our first engagement with Great Place to Work® has also identified areas of strength and improvement for our Employee Value Proposition. With support from Great Place to Work® our People Squad now has a people-led plan to ensure we realise our commitment to always being a great place to work.

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Sysdoc People Squad

Why is it so important that we are going on this journey? We put this question to members of the People Squad to hear from their perspective as Sysdoc employees:

Jade Tipping
It was a bold move for Sysdoc to search out and invite neutral outside scrutiny with Great Place to Work®. It shows a real growth mindset as a company. The experience has helped us establish known strengths, discover new ones, and pinpoint the precise areas for improvement.

Kirstin Lancaster
It is important for Sysdoc to go on the journey to being formally recognised as a Great Place to Work®, because they really understand that their people are core to who they are. This accreditation lets everyone else know what the employees already know – Sysdoc is a brilliant place to work.

Matthew Parsons
Sysdoc’s journey to becoming a Great Place to Work® shows me and fellow consultants that the company is willing to grow and better itself through listening to its employees. This in turn helps us as employees shape the future of where we work and allows us to grow on the journey.

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