Part 2: Failing spectacularly makes for rapid learning
So, what do I know about failing spectacularly and it as the salve for our species, not just in business but in life generally?… A fair bit is the answer. Only through failing (spectacularly) is a muscle then built to BE better, to DO better and to COME BACK stronger… Whilst many of us have had a rough and jading year, I am always also mindful of those who are less fortunate. Those for whom every day is like ‘365-COVID-19’ days, crammed into one 24hr battle. Endless trails and the wearying sighs of an exhausted, collective human spirit, hellbent on survival.
The tenacity of those who live and work in the public housing sector and in-service delivery for housing associations never ceases to amaze me. Once again you see selfless commitment to others and doing good for many in the community. Whilst faced with the demand for ‘digital transformation on steroids’, this marketplace has shown incredible fortitude in coming together and making things happen fast, to participate in the digital age.
Innovation within this sector has come by using digital learning methods and tools to create significant technology-led change to the customer experience model. By creatively managing dispersed workforces an inspired test-and-learn approach is formulated, which means ‘no ideas a bad idea’. Open learning at its finest. Sysdoc’s work with this market has been extremely rewarding and empowering. Whether it’s a culture-led storytelling narrative, an elearning animation, or a leadership empowerment webinar, we’ve been able to support the future of work in organisations and across communities where it matters most. That in itself is a humbling honour and privilege to be part of.
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Lessons from Consortium working
An introduction to my experience At the beginning of this year, I started a new project working with a new client and taking on a new role for a large transformation programme. I have worked alongside other consultancies on previous programmes in the past, but this was a first for me, working within a partnership from the offset.
Why Process Excellence is key for a successful ERP Implementation
I have been reflecting on my experiences working on ERP implementation/upgrade programmes whilst also listening and hearing to what others have to say. I think back to these projects and notice everyone was working hectically towards the programme ‘Go – Live’ and were under the impression that once they achieved this Go - Live then we have successfully implemented a new ERP System and our job is complete. I think many people can agree with me that a Go – Live date is just the start of the journey. We have got to think about the people, culture, education, efficiency in processes and where can we reduce ‘waste’.
Being part of the conversations that need our attention – It’s a Penalty
It is not uncommon for us as humans to shy away from some discussions. It might be too difficult, make us uncomfortable or make us feel as if there is nothing we can do to make a difference. However, sometimes that is all we need to do to encourage change; have the conversation.