Part 2: Failing spectacularly makes for rapid learning
So, what do I know about failing spectacularly and it as the salve for our species, not just in business but in life generally?… A fair bit is the answer. Only through failing (spectacularly) is a muscle then built to BE better, to DO better and to COME BACK stronger… Whilst many of us have had a rough and jading year, I am always also mindful of those who are less fortunate. Those for whom every day is like ‘365-COVID-19’ days, crammed into one 24hr battle. Endless trails and the wearying sighs of an exhausted, collective human spirit, hellbent on survival.
The tenacity of those who live and work in the public housing sector and in-service delivery for housing associations never ceases to amaze me. Once again you see selfless commitment to others and doing good for many in the community. Whilst faced with the demand for ‘digital transformation on steroids’, this marketplace has shown incredible fortitude in coming together and making things happen fast, to participate in the digital age.
Innovation within this sector has come by using digital learning methods and tools to create significant technology-led change to the customer experience model. By creatively managing dispersed workforces an inspired test-and-learn approach is formulated, which means ‘no ideas a bad idea’. Open learning at its finest. Sysdoc’s work with this market has been extremely rewarding and empowering. Whether it’s a culture-led storytelling narrative, an elearning animation, or a leadership empowerment webinar, we’ve been able to support the future of work in organisations and across communities where it matters most. That in itself is a humbling honour and privilege to be part of.
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Why work in our Digital Enablement capability?
Digital Enablement is a fancy way of describing how technology can support and enable organisations to work smarter, flex faster and generally make day to day employee life better through effective use of technology.
Process Excellence – more relevant than ever
Love it or loathe it, process is an integral part of every industry and it is going nowhere. I work as a consultant who operates within the Process Excellence and Transformational Change space and almost all issues and problem statements, I see my clients face across industries can start to be solved, or at least improved, with well-defined and understood processes. These processes in turn facilitate value-adding change, in line with business strategy.
What is your ‘why’?
I was trying to think at the weekend, as to why I work for Sysdoc. Of course, like any company, we want to drive people to approach us and be bought into our brand, but it is not always that easy. One thing I always found difficult when I was searching for a new job, was knowing what a company was truly like. We see so many hiring campaigns and videos of people laughing, deep in thought, grouped together or socialising over drinks, but that is an absolutely impossible way to find out what the company culture is like.