Part 2: Failing spectacularly makes for rapid learning
So, what do I know about failing spectacularly and it as the salve for our species, not just in business but in life generally?… A fair bit is the answer. Only through failing (spectacularly) is a muscle then built to BE better, to DO better and to COME BACK stronger… Whilst many of us have had a rough and jading year, I am always also mindful of those who are less fortunate. Those for whom every day is like ‘365-COVID-19’ days, crammed into one 24hr battle. Endless trails and the wearying sighs of an exhausted, collective human spirit, hellbent on survival.
The tenacity of those who live and work in the public housing sector and in-service delivery for housing associations never ceases to amaze me. Once again you see selfless commitment to others and doing good for many in the community. Whilst faced with the demand for ‘digital transformation on steroids’, this marketplace has shown incredible fortitude in coming together and making things happen fast, to participate in the digital age.
Innovation within this sector has come by using digital learning methods and tools to create significant technology-led change to the customer experience model. By creatively managing dispersed workforces an inspired test-and-learn approach is formulated, which means ‘no ideas a bad idea’. Open learning at its finest. Sysdoc’s work with this market has been extremely rewarding and empowering. Whether it’s a culture-led storytelling narrative, an elearning animation, or a leadership empowerment webinar, we’ve been able to support the future of work in organisations and across communities where it matters most. That in itself is a humbling honour and privilege to be part of.
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As much as I love Christmas, I hate January. For me, January is the most difficult month of the year – oh hi January blues, long time no see… Do you know that feeling? If not, then you can count yourself as lucky. January blues is a form of depression that some people feel after the magic of Christmas and holidays come to an end. Its secret ingredients: A lack of motivation, exhaustion, melancholy, and excess of melatonin.
How we live now
Regardless of the latest restrictions and the challenges that lie ahead, there is now light at the end of the tunnel. Albeit a light that comes in and out of focus for many. There is now a future where we can start to heal, to unite, renew and to plan for a more certain outlook. If 2020 taught us one thing, it was to expect the unexpected – to be prepared to change, adapt at a moment’s notice. A quality I am sure we did not know we needed to possess as critically as we do now. This has been equally applicable for organisations as it has for individuals – with business plans and personal goals alike upturned and forward planning a challenge. What has this, perhaps necessary, blip in the history of the world taught us? What do we want the post-COVID working world to feel like? Are there elements of how we live now, that we want to continue with?
Keeping it on the DL - Guest Speaker LPI Chairman Donald H Taylor
Shall we jump right in? Are L&D teams relevant anymore? Given the steer towards customised, personalised learning do you still need an L&D team. Well, we are walking into this vlog with a bang. It is a crucial question and the elephant in the room that we should all be asking ourselves. LPI Chairman and Guest Speaker for this month’s vlog Donald H Taylor cleverly approaches this question. So, the answer is yes and no. Unfortunately, you cannot measure learning, but most learning takes place outside what L&D does. We live in a world where people can increasingly access information themselves and there are so many options on the market that it is no longer sufficient to just rely on L&D functions. L&D needs to adjust to this new world and as we have experienced previously, they are not the sole gatekeepers to knowledge anymore. However, they can make themselves an essential cog in the machine. The scope of what L&D should be doing has increased and it needs to adapt so it can help individuals reach their potential. Let’s face facts, Covid-19 has given people the time and determination to take up learning on their own. Upskilling was already a huge priority pressing on people’s minds prior to 2020 and as we move to a remote world, online learning is not only essential but the default option.