Placing people at the heart of change

Robin Ridgley

OCAI Accreditation for Sysdoc’s People and Culture Capability.

Sysdoc’s People and Culture Capability recently completed the OCAI practitioners course as part of its ongoing work to support organisations on their cultural journey.  

The OCAI assessment is a cornerstone of Sysdoc’s People and Culture capability toolkit as it provides the foundation in helping leaders understand the current culture and defines what the preferred culture needs to be to accomplish the cultural and behavioural objectives. 

The survey is based on the Competing Values Framework which is one of the most widely used and useful culture frameworks. The OCAI assessment covers the following areas :

•            Organisational Leadership

•            Management of Colleagues

•            Dominant Characteristics

•            Organisational Glue

•            Strategic Emphasis

•            Criteria of Success

So why does culture matter?

Organisational culture is a truly unique identifier. It is like a fingerprint, the culture in your organisation may have similar traits to others but is uniquely distinct to your organisation.

Everything else (products, strategies, marketing, even innovations) can be replicated, but the only truly unique identifiers are the values and norms of the organisation – its culture, or personality.

A positive organisational culture and a focus on people is unfortunately the exception rather than the norm, but a strong organisational culture can differentiate an organisation from its competitors in the mind of its stakeholders.

Helen Sawyer and Jade Tipping both Senior Consultants within the People and Culture capability commenting on the course.

Helen - It was great to have such a mix of people from across the world with different experiences who were all willing to share their culture change experiences and support each other. For me, it gave me alternative ideas on how to approach cultural situations. For us as a capability, it has strengthened our commitment to supporting organisations that are placing people at the heart of the change process.

Jade - Being placed in a group of 14 people, talking and collaborating from different time zones and life paths was just the jolt to the system I needed. It refreshed my thinking that organisational goals can be achieved in many ways, and some ways will be more natural based on its congruence to the organisation's culture and values, and we cannot forget that other ways are open to organisations.'

Taking the first steps

Assessing organisational culture can sometimes feel complicated by the reality is it can be done. At Sysdoc we believe it should be the first step in defining and understanding your current culture.

By utilising a recognised cultural assessment framework like the OCAI assessment should be the foundational principle of your cultural journey model.

Completing the assessment leads to the understanding of what the preferred culture needs to be to support your journey ahead. This can then lead include the development of other areas such as organisational storytelling and behavioural frameworks.

This opens the possibility for authentic cultural change which can then be managed as a continuous process rather than through big shifts which are often in response to a crisis. Are you looking for a smooth, sustainable process to how you approach People & Culture in your organisation?

Latest blog posts

See all blog posts

Sage article: Cloud adoption, why you should work on supporting your employees first

Manufacturers can save time, effort and money through cloud adoption projects. Around one third of UK manufacturers purchased cloud computing services in 2020. Most would have done so to make the most of well-known benefits such as improved productivity, accessibility, reporting and data security, as well as lower operating and IT costs. However, if you’re looking at cloud adoption for your manufacturing firm, it’s really important that your people are a key part of the process. Rather than implementing the changes then informing your employees, they should be involved from the start. Read this article to find out why your employees should play a role during every step of your cloud journey, how to support them, and how to avoid potential pitfalls within your team. After all, you don’t want to get this wrong and pay a hefty price for delays or even lose key people.

Sysdoc

Lessons from Consortium working

An introduction to my experience At the beginning of this year, I started a new project working with a new client and taking on a new role for a large transformation programme. I have worked alongside other consultancies on previous programmes in the past, but this was a first for me, working within a partnership from the offset.

Chloe Lewis

Why Process Excellence is key for a successful ERP Implementation

I have been reflecting on my experiences working on ERP implementation/upgrade programmes whilst also listening and hearing to what others have to say. I think back to these projects and notice everyone was working hectically towards the programme ‘Go – Live’ and were under the impression that once they achieved this Go - Live then we have successfully implemented a new ERP System and our job is complete. I think many people can agree with me that a Go – Live date is just the start of the journey.  We have got to think about the people, culture, education, efficiency in processes and where can we reduce ‘waste’.

Bhavisha Kataria