Thinking transformative, and embracing digital

Ethan East

Our latest thought leadership ‘Thinking transformative, and embracing digital’ takes a human-centred approach to transformation. We believe in creating alignment of process, technology and people to enable a 'customer first' outcome.

We believe organisations that consider digital transformation should look at what their customers need and how to make their processes and systems efficient, enabling employees to unlock the true potential of the business model. Our approach is designed to challenge your people to think beyond the status quo and transform the world around them. At Sysdoc, we leverage our transformation experience with our creative minds to uncover true value for our clients.

We bring a unique set of skills to our clients that transforms the hearts and minds of leaders, employees and customers. Our Digital Transformation team takes a 360 degree view of your organisation.

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My assistant logs onto SAP for me, so I don’t have to (I’m far too important)

Have you ever heard this statement from a leader in an organisation implementing SAP? I’ve heard it uttered many times when I’ve been involved in deploying SAP into an organisation. There is a perception amongst some leadership teams that SAP ‘happens’ without their involvement, but the reality is that their involvement, nay their visible and vocal support for, ownership of, and responsibility for an SAP programme is central to its success. 

Guy Sorrill

PRESS RELEASE: Sysdoc UK CEO elected to Central Government Council

Feb. 15, 2019 - LONDON, UK - We are delighted to confirm that Clare Hill, our UK CEO has been elected to the techUK Central Government Council (CGC). The 2019 CGC is formed of a diverse range of tech industry leaders who will champion the sector and drive an ambitious programme of activity with government.

Thomas Bugler

Digitally-Enabled Business

Returning from a recent visit to a contact centre I am familiar with (a bank centre taking customer calls), I couldn’t help but reflect on the dramatic changes seen in the last 5 years. Turning the clock back agents would have been giving out balances, discussing account transactions and ordering statements. They would have been taking around 90 calls each per day with an average call time of 180 seconds. How things have changed. 

Geoff Hardy